AI has had the greatest influence in the call center sector Express Computer Oct 19, 2022 AI is making a big difference in every industry, and has been found to be of immense advantage to BPOs and call center players. Dr…
Ozonetel Launches CloudAgent Mobile App For Call Center Agents Express Computer May 4, 2020 Companies Can Now Set Up Call Centers with CloudAgent Mobile App
Social media emerges as a preferred care channel Express News Service Jun 5, 2014 Amdocs, a provider of customer experience systems and services has released the findings of a research study that identifies…
