Challenges Customers Face when Dealing with Automated Customer Support Systems Express Computer Mar 14, 2024 In today's virtual age, it is not uncommon for companies to rely on computerised “automated responses” to handle customer support…
Navigating the digital transition: A roadmap for pre-digital era SMBs Express Computer Jan 30, 2024 In the era of digital advancements where technology is evolving faster than ever before, small and mid-sized businesses (SMBs)…
Empowering the Blue-Collar Workforce: The Imperative of Upskilling in a Data-Centric World Express Computer Nov 9, 2023 The digital transformation has created an imperative for reskilling, not only for white-collar professionals but also for…
Adopting AI is Imperative, Whether It is Done Today or in the Near Future: Venkat Raman, CIO, MTR… Sayantan Mondal Nov 9, 2023 In this exclusive interview, we delve into the profound impact of technology and digitalisation on the operations and business…
The AI Era: A Bold Future that Transcends Conventions Express Computer Oct 2, 2023 By Nareshraj Gururaj, Senior Vice President - India Delivery & Operations at Innover In today's world, Artificial…
What Are The Probable Challenges To Be Faced By IT Leaders in 2020? Gairika Mitra Feb 18, 2020 As per a Gartner report on emerging risks, companies continue to prioritise and fund digital initiatives. Among these, two-thirds…
CIO Prediction: 2017, the year for IoT disruption Ankush Kumar Jan 19, 2017 IOT is gaining popularity among Indian enterprises, government and consumers, but security concerns and the lack of trust is…