Growing acceptance for automated assistants in the contact center: Kore.ai research Express Computer Aug 10, 2023 New research from Kore.ai, the world’s leading enterprise AI Company providing conversational and generative AI platforms and…
Rezo.ai enables healthcare providers with AI-powered contact center Express Computer Dec 7, 2021 Rezo.ai, India’s evolving AI-powered contact center, is assisting diagnostic and healthcare service providers with contact center…
Uniphore Survey Exposes Significant Customer Service Gaps in Contact Centres across Asia-Pacific… Express Computer Mar 19, 2021 Contact centres have yet to catch up with customer expectations almost a year into the global pandemic
C-Zentrix unveils infrastructure-less contact centre Rashi Varshney Dec 7, 2015 This contact centre aims to extend the advantages of a legacy call centre for customer services but with curtailed costs, saving…
