Digital to be at the centre of SBI General’s business expansion drive Abhishek Raval Apr 11, 2018 SBI General Insurance has been growing 30-35 percent YoY. The plan is to take a quantum jump and grow the business by more than 3…
How chatbots are changing the customer service business Abhishek Raval Apr 3, 2018 Today, the cost-effectiveness of customer service is measured in terms of the ability to reduce the number of customer calls and…
Adopt event centric IT for digital business success Abhishek Raval Mar 5, 2018 Event-driven IT and associated cultural and operational changes are at the heart of a well-run digital business
Kansai Nerolac Paints to implement SAP Leonardo digital innovation system Abhishek Raval Feb 7, 2018 SAP Leonardo is a digital innovation system that brings together machine learning, IoT, blockchain, analytics and big data on SAP…
How digital is helping companies reach consumers directly Mohd Ujaley Dec 7, 2017 Disintermediation, in simple terms, indicates a removal of intermediaries between a manufacturer and customer. The driving…
DBS introduces mutual funds on digibank; Offers paperless on-boarding for MF Abhishek Raval Dec 4, 2017 DBS Bank will now offer its digibank customers a unique experience of investing in mutual funds with a completely paperless and…
AI, ML can enhance resilience of digital systems, says National Cyber Security coordinator Gulshan… Abhishek Raval Nov 30, 2017 National Cyber Security coordinator Gulshan Rai feels strictly following the cyber security processes will help in improving the…
Kotak Mahindra Bank launches “Smart Banking 24×7” e-Lobbies Abhishek Raval Nov 21, 2017 Customers get the freedom to transact at any hour of the day as per their convenience
Digitization of student awards and national depository for academic records Abhishek Raval Sep 25, 2017 The entire verification request process, namely request by verification agency, consent by student, payment for verification…
RBL Bank’s journey from a legacy to a new age bank Abhishek Raval Sep 21, 2017 In the last six years, the Bank has come a long way from a bank with a rural presence in a restricted geography having a legacy,…