Only 8% of Customers Used a Chatbot During their Most Recent Customer Service Interaction: Gartner
Despite Service Leaders’ Growing Investment in Chatbots, Customer Adoption Remains Low
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Gartner
60% of technology buyers involved in renewal decisions regret nearly every purchase they make:…
A recent survey by Gartner, Inc. found that 60% of technology buyers involved in decisions to renew or expand “as-a-service”…
Gartner: The CIO’s role in security and risk
By Paul Furtado, VP Analyst at Gartner
Measuring and articulating cyber and technology risk to senior leadership is critical.…
4 myths obscuring cybersecurity’s Full Value: Gartner
Four common myths are obscuring the full value of cybersecurity for the enterprise and inhibiting security program effectiveness,…
Hewlett Packard Enterprise helps organizations reduce IT carbon footprint
Hewlett Packard Enterprise announced the preview of a new sustainability dashboard on the HPE GreenLake edge-to-cloud platform and…
CloudVerse appoints Manoj Chugh on its Board of Advisors
CloudVerse, the VNG backed, Multi-Cloud FinOps SaaS platform announced its intent to grow in the fast growing Indian public cloud…
Worldwide government IT spending to grow 8% in 2023: Gartner
Worldwide government IT spending is forecast to total $589.8 billion in 2023, an increase of 7.6% from 2022, according to Gartner,…
47% of digital workers struggle to find the information to effectively perform their jobs: Gartner…
A recent survey by Gartner, Inc. found that 47% of digital workers struggle to find information or data needed to effectively…
Top 10 data and analytics trends for 2023: Gartner
Gartner, Inc. identified the top 10 data and analytics (D&A) trends for 2023 that can guide D&A leaders to create new…
75% of organizations will have implemented a data center infrastructure sustainability program by…
Seventy-five percent of organizations will have implemented a data center infrastructure sustainability program driven by cost…