Kore.ai XO express offers smaller businesses easy access to AI chatbots and contact center… Express Computer Aug 1, 2024 Kore.ai, announced Express for its XO (Experience Optimization) Platform. The New XO Express approach provides a simplified and…
Research sponsored by responsive and APMP reveals that organisations embracing strategic response… Express Computer Aug 1, 2024 Responsive in partnership with the Association of Proposal Management Professionals (APMP), released new research highlighting the…
Indians lost over 15 billion hours on hold to customer service in 2023, resulting in $55 billion in… Express Computer Jul 31, 2024 Indians spent more than 15 billion hours on hold to customer service, according to new research from ServiceNow, the AI platform…
Change management is crucial; without it, all your efforts could be wasted: Nithya Subramanian, Head… Sayantan Mondal Jul 30, 2024 In a brief interaction with Express Computer at the GCC Summit 2024 in Bangalore, Nithya Subramanian, Head of Data & Analytics…
Google Cloud and PwC India enhance their strategic alliance to transform enterprise solutions with… Express Computer Jul 29, 2024 Google Cloud and PwC India announced an enhanced strategic alliance that will leverage the power of Generative AI (GenAI) to…
Generative AI: CISO’s worst nightmare or a dream come true? Express Computer Jul 29, 2024 By Neelesh Kripalani, Chief Technology Officer, Clover Infotech According to Gartner, by 2027, Generative AI (GenAI) will…
In modern business, AI and ML are essential for secure, perimeterless growth: Naseem Halder, Head of… Sayantan Mondal Jul 25, 2024 In an exclusive interaction with Express Computer, Naseem Halder, Head of Cybersecurity and Compliance, Slice, sheds light on the…
Kyndryl selects RISE with SAP and Expands alliance to simplify customers’ cloud transformations Express Computer Jul 24, 2024 Kyndryl announced the selection of the RISE with SAP solution to accelerate its journey to the cloud and an expanded strategic…
GenAI for cybersecurity: Is it right for your organisation? Express Computer Jul 24, 2024 By Mandy Andress, Chief Information Security Officer, Elastic The arrival of generative AI and its seemingly endless…
Building bridges: How AI can enhance government-citizen interactions Express Computer Jul 23, 2024 By Harsha Solanki, VP GM Asia, Infobip Artificial Intelligence (AI) has surpassed its status as a mere internet buzzword to…