Quality Assurance

In the dynamic world of e-commerce, ensuring consistent and high-quality customer service is crucial, particularly during peak…

By Mahesh Subramanian Artificial intelligence has started to play a pivotal role in quality control across a variety of…

To make the customer’s experience smoother and error-free, cognitive quality engineering is the way to go

By Rahul Pratti, Head of Global Delivery, Cigniti Technologies Businesses have seen disruption over the past century, right…

By Pankaj Upadhyay, Associate Vice President, Key Relationships, Maveric Systems In the current digitally ruled era, consumers…