BT Group leans on AI to transform customer service experience Express Computer Dec 12, 2024 BT Group is transforming customer support through the integration of advanced AI and generative AI technologies, in collaboration…
Embracing the Future with Digital Transformation of India’s Customer Service Landscape Express Computer Sep 19, 2024 By: Subrato Bandhu, Vice President-India, Sprinklr The global technology landscape is undergoing significant disruptions.…
Sprinklr announces 120 new customer service and 25 new AI innovations to elevate omnichannel… Express Computer Mar 23, 2023 Sprinklr announced its unified customer experience management (Unified-CXM) platform for modern enterprises includes more than 650…
Data with a Sprinkl of protection Express Computer May 12, 2020 Concerns raised in relation to this agreement are, first, that due process for the selection and appointment of a vendor for this…