Exclusive Video Interview with Goutam Datta, Chief Information & Digital Officer, Bajaj Allianz Life Insurance (BALIC)
Goutam Datta, the Chief Information & Digital Officer at Bajaj Allianz Life Insurance (BALIC) in an exclusive interview, apprised about several novel tech and digital initiatives that have revolutionized the conventional methods of onboarding and claim processing for the company’s customers. Datta further revealed that BALIC is currently exploring the potential benefits of employing Generative AI and Blockchain technologies to enhance the overall customer experience.