75% of companies offer support outside of business hours: Hiver Survey
As many as 75 per cent of customer service teams deliver support outside of regular business hours while 34 per cent offer 24x7…
Express Computer is one of India's most respected IT media brands and has been in publication for 24 years running. We cover enterprise technology in all its flavours, including processors, storage, networking, wireless, business applications, cloud computing, analytics, green initiatives and anything that can help companies make the most of their ICT investments. Additionally, we also report on the fast emerging realm of eGovernance in India.