Challenges Customers Face when Dealing with Automated Customer Support Systems
In today's virtual age, it is not uncommon for companies to rely on computerised “automated responses” to handle customer support…
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Explore the latest artificial intelligence news on Express Computer’s AI category page. Stay updated with AI news today, exploring groundbreaking innovations, advancements, and insights shaping the future.
AI is embedded in everything that we do: Mohammad Wasim, Group VP Technology, Publicis Sapient
Mohammad Wasim, Group VP Technology at Publicis Sapient, offers valuable insights into how AI technologies like ChatGPT are…
Generative AI: A Game-Changer for Tech Giants
By Nagarjun R, Chief Technology Officer, Alice Blue
Generative AI has transcended the realm of science fiction to become a…
The AI industry is profoundly influencing industries worldwide, revolutionising traditional…
In a recent interaction with Express Computer, Prem Naraindas, Founder & CEO, Katonic AI, highlighted the company's…
India’s fintech boom: Innovation, impact and potential
India has seen tremendous growth in financial technology (FinTech) in recent years, transforming the country's digital financial…
Everything, everywhere all at once: GenAI in business & innovation
SAS, announced the resounding success of the 5th Annual Hackathon organised in partnership with the Goa Institute of Management…
We are seeing the rise of Shadow AI: Jay Upchurch, CIO, SAS
With the accessibility of generative AI to employees, we are seeing the rise of “Shadow AI,” which poses similar challenges for…
Hexaware unveils tensai GPT, a secure AI web app using Microsoft Azure Open AI Service to advance…
Hexaware, a global IT services and digital solutions leader, announced the launch of tensai GPT, an AI web app, in collaboration…
India ready to embrace the AI era with optimism, finds Bosch Tech compass survey 2024
58% Indians consider AI to be the most relevant technology in the future (up by 17 percentage points since 2023)
Our digital journey has completely transformed the way we do sales, underwriting, onboarding,…
Sattam Bhattacharya, CITSO and Head of IT Enterprise Architecture, Bharti AXA Life Insurance, unfolds the company's transformative…