From BPO to business outcomes: Why services-as-software is the future of global operations
By Sanjay Kukreja, Chief Technology Officer, eClerx
For decades, the BPO industry sold a simple promise: take work off your…
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Explore the latest artificial intelligence news on Express Computer’s AI category page. Stay updated with AI news today, exploring groundbreaking innovations, advancements, and insights shaping the future.
The future of IT services work in an Agentic AI world
By Peeyoosh, CEO, Hoonartek
As enterprises embed autonomous decision-making into their core operations, IT services work is…
Vertiv industrializes AI deployment with digitally orchestrated infrastructure, collaborates with…
Vertiv today announced a major evolution in high-density data center deployment, shifting from traditional static modeling to a…
Scaling customer experience with Agentic AI: Faster resolutions, smarter insights
By Sheshgiri Kamath, CEO & Co-Founder, Kapture CX
Large enterprises are facing tremendous pressure to elevate customer…
Hallucination is not an option when AI meets the real world: Dr Burkhard Boeckem, CTO, Hexagon
When Dr Burkhard Boeckem, Chief Technology Officer at Hexagon, talks about artificial intelligence, he is not talking about…
Tech Mahindra advances AI-driven autonomous network operations for CSPs globally with NVIDIA
Tech Mahindra, a leading global provider of technology consulting and digital solutions to enterprises across industries,…
91% of Indian sales professionals say AI agents are mission-critical to business success
Salesforce today announced findings from its latest State of Sales report, revealing that 91% of Indian sales professionals say AI…
From 20 Lives an Hour to Zero: Can AI Power India’s Road Safety Reset?
India has pledged to cut road fatalities by 50% by 2030. Yet nearly 20 lives are lost every hour on its roads. Highways that power…
The future of banking: When AI becomes the interface
By Aditya Gandhi, VP- Technology, Financial Services, Publicis Sapient
AI is rapidly redefining the foundations of banking, not…
Commvault enhances unified resilience with Bi-Directional Integration with CrowdStrike Falcon…
Shared telemetry accelerates data integrity validation and supports clean and trusted recoveries after cyberattacks