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‘We are using AI and big data to measure customer behaviour, demographic, and CX metrics’

Mohit Rathod Jul 24, 2020

One of India’s biggest B2B commerce marketplace, ShakeDeal has been emphasising on digital-first and customer centric processes.…

The digital retail banking remains to be a major contributor to fee income; Axis Bank registered decent numbers in the areas of…

Gairika Mitra Jul 23, 2020

With the interim budget allocating an amount of Rs. 8000 crores over a period of 5 years for the National Mission on Quantum…

Abhishek Raval Jul 22, 2020

Using the power of digital, Star Health and Allied Insurance took effective steps for customers, employees and channels to ride…

Sudipta Dev Jul 21, 2020

GlobalGyan Academy, a Ratan Tata invested edtech startup, has been built by industry veterans focusing on leadership development…

Salvi Mittal Jul 20, 2020

Rajiv Gandhi Cancer Institute & Research Centre (RGCIRC) has deployed a patient app ‘RGCI Care,’ a telemedicine application to…

Abhishek Raval Jul 17, 2020

Over 93 percent of new customers acquired during the crisis period have been done digitally. In Q4 CY 2019, this was close to 60…

Sudipta Dev Jul 16, 2020

Pearson India has been conducting pan-India virtual training sessions for teachers empowering them to use online learning…

Abhishek Raval Jul 15, 2020

HDFC ERGO has partnered with TropoGo, who have helped in fast-track learnings of this fast moving high technology sector. Hence,…

Sudipta Dev Jul 14, 2020

Telecom and healthcare sectors are continuing to recruit IT professionals in significant numbers, reveals Sanju Ballurkar,…