Automation should be viewed as a longer term transformation technology
Automation no longer solves the front end, customer experience facing issues but also the backend issues, states Santha Subramoni…
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CRIS making efforts to adopt AI, ML and data analytics in next 1 year: Mukesh Nigam
Digitalisation is shaping up Indian Railways and its IT arm CRIS is looking to provide a better IT experience to customers and…
NIC: March of the Behemoth
In an exclusive interview with Express Computer, Dr Neeta Verma, Director General, NIC, speaks about embracing new technologies to…
Cisco partners Google for free high-speed Wi-Fi Zones in India
The service is already enabled in 25 locations in the pilot phase. By September 2019, 200 locations in Bengaluru will be Wi-Fi…
Shell Lubricants digitises its customers services to meet Industry 4.0
The company is digitising its customer interface with new next-generation services for B2B sectors
How IRCTC making its hospitality services more tech enabled, explains Rajni Hasija
The hospitality wing of Indian Railways has been working towards providing all-time connectivity by making its services more…
At Mphasis, RPA slashes transaction handling time from 30 mins to 20 seconds: Renjeev Kolanchery
With cognitive powered automation, Mphasis is helping clients and employees innovate, grow and compete successfully
High Performing Companies Honing in on IT Infrastructure
It is critical for organisations to weigh the economic opportunities that come with re-focussing efforts on building digital…
At Emcure Pharma Group, RPA has reduced manual effort by 90%, says Global CTO Amitabh Mishra
Using RPA, a key process that has been automated at Emcure Pharmaceuticals is the posting of bulks GST invoices. After the…
ICICI Bank moving into complex automation, combining RPA, OCR and AI, ML
ICICI Bank, in 2016, announced the deployment of ‘Software Robotics’ in over 200 business processes across various functions of…