Why traditional customer service needs to transition with time
By KT Prasad - Country Sales Director, Zendesk India
When you compare the past to how we live our lives today, there has…
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The rise of Blockchain in India
From banks to insurance companies to even conglomerates, there is a surge of interest in an emerging technology called Blockchain
How AI enabled robots are ensuring better control over inventory levels
Artificial Intelligence has transformed the world of robots. GreyOrange, a robotics firm that specializes in deploying advanced…
Evolution of the Fintech revolution
By Pankaj Upadhyay, Associate Vice President, Key Relationships, Maveric Systems
We have been hearing the new buzz word almost…
If I were the CIO of the Republic of India: Harmeen Mehta, Global CIO, Bharti Airtel
By Harmeen Mehta, Global CIO and Head Digitization, Bharti Airtel
Having recently celebrated our 68th Republic Day, if you just…
The evolution of the cloud
By Anjali Yadav, Industry Principal Analyst, Infosys
From mainframes and client server distributed technologies, we have moved…
Blockchain reduces a lot of operational costs for banks: Amit Sethi, CIO, Axis Bank
Axis bank, India’s third largest private sector lender, is looking at using Blockchain for cross-border remittances. Amit Sethi,…
The importance of Quality Engineering for digital enterprises
By Rahul Pratti, Head of Global Delivery, Cigniti Technologies
Businesses have seen disruption over the past century, right…
Why a bug bounty program makes sense
By KK Mookhey, Founder, NII Consulting
Over the past few years, bug bounties…
Blockchain at its core targets disintermediation: Thomson Thomas, CIO, HDFC Life
Blockchain is of strategic interest to major insurance corporations, as it can verify assets accurately and prevent fraud. More…