Consumer taking charge of the interaction is a relationship revolution
Bryan Sheppeck, Senior VP, Worldwide Sales, Aspect Software, talks to Jasmine Desai about the sea change in the customer service…
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“The next frontier for security is the storage and virtualisation layer”
Jim Thompson, Engineering VP and CTO of the Technology, Consulting and Integration Solutions (TCIS) unit at Unisys, talks to…
“I see India taking a lead as a consumer of Internet of Things”
Vijay Ratnaparkhe, President and MD, Robert Bosch Engineering and Business Solutions Ltd (RBEI), talks to Pankaj Maru about how…
Organisations need to put in a clear security matrix when they handle big data areas
Verizon recently released its Data Breach Investigations Report, DBIR 2014, which analysed thousands of security incidents from 97…
By mid 2015, all applications in BFSI will be running on HANA
Andrew Pitcher, Senior VP & GM, Financial Services and Strategic Industries, SAP APJ, shares insights into SAP’s commitment to…
Consumer taking charge of the interaction is a relationship revolution
Bryan Sheppeck, Senior VP, Worldwide Sales, Aspect Software, talks to Jasmine Desai about the sea change in the customer service…
“We are well on the road to one script, any device”
Jeff Findlay, Senior Solutions Architect – APJ, Micro Focus, talks to Pankaj Maru about the new technology trends impacting the…
ECM has become more collaborative in nature
The changing IT landscape is affecting the way organizations need to manage their content. Vivek Pai, Country Head - India, South…
“The government mandates here are favorable to our growth”
Philippe Inserra, Vice President, Identity and Access - Asia, Security Business Unit, Gemalto, talks to Heena Jhingan about…
“Our core strength is to link business and technology”
Alan Trefler, Founder and CEO, Pegasystems Inc, in conversation with Pankaj Maru, talks about the company's technology, its…