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Flexing Working in BPO – Impact on IT Team | 21st June 2022
June 21, 2022| 3:00 pm - 4:00 pm
There is more to flexible-work than simply letting people work-from-home. With much of their employee base working from home, BPOs incorporated new technologies that allows them to perform quality work without being in an office setting.
Getting your technology right, increases the likelihood of workers being happy with their flexible-work experience. But the focus on ensuring employee productivity for such a huge workforce challenges IT teams while increasing their workload and creates a need for solutions that can help make IT support Easy for the remote workers.
Join this engaging live roundtable discussion to learn how flexible working in BPO is impacting the IT team. We are waiting for you!
Key Takeaways:
+ The challenges of a hybrid work environment in BPOs
+ Best practices in terms of technology & processes
+ How to simplify IT support operations
+ The security concerns and how can the risks be mitigate
Speaker:
+ Natasha Rock, Remote Support Group Lead – APAC, GoTo
