The agreement spans both the small and midmarket segment services through the Avaya IP Office platform, and larger businesses which utilise the Avaya Aura platform.
Avaya, a provider of solutions that enable customer and team engagement, and AGC Networks, a technology solution integrator, has announced an agreement to deliver cloud-based services to businesses across India.
Under the terms of the agreement, AGC Networks will deliver communication and collaboration capabilities for new and existing customers in India, with the support and expertise of the Avaya Private Cloud Services organisation.
AGC is an Avaya Connect Platinum partner in India, and this agreement will further enable the two companies to serve the needs of Indian businesses. The agreement spans both the small and midmarket segment services through the Avaya IP Office platform, and larger businesses which utilise the Avaya Aura platform.
Businesses across India and throughout the world are rapidly adopting consumption based business models to support better engagement among their teams and with their customers. This is being driven by the changing needs of users, the gap between expectations and what IT departments can deliver, the need for flexibility and agility in deployment, and a total cost of ownership (TCO) model which maps to an individual company’s business structure. Working with AGC Networks and Avaya, Indian businesses can reap the benefits of an Operational Expense (Opex) -based approach – allowing them to use their capital in other parts of the business, have an expert team manage and reduce the complexity of their communications networks, offset the risks associated with large-scale technology migrations and pay only for what they need, when they need it.
“This announcement demonstrates our focus on delivering cutting-edge solutions in innovative, adaptable formats designed to deliver Return on Technology Investment (ROTI). Avaya technology has long been at the heart of many of our major deployments and we look forward to being able to now expand our reach substantially. As trusted advisors, we believe our customers deserve the best and this model does just that – it takes away complexity and lets them get on with managing their business,” said Anil Nair, Managing Director and CEO, AGC Networks.