ClickSoftware Technologies Ltd, a provider of automated mobile workforce management and optimization solutions for the service industry, has announced an expansion in the Indian market. Locating to a larger facility in New Delhi, ClickSoftware continues to ramp up sales, technical and support positions in order to handle the increased demand in the face of a rapidly growing economy.
“As India is projected to experience a 7% increase in GDP this year, we expect to benefit with a robust sales pipeline,” said Udi Geismar, Director of Sales, India. “Even as an emerging market, Indian organizations face the same operational challenges as companies across the globe. Field service organizations must increase productivity and job completion rates, whilst also delivering exceptional client services. In fact, as the market becomes more mature and pricing stabilizes, customer service will become a significant competitive differentiator.”
With over 200 customers from across the world, ClickSoftware’s clients include multinational corporations, large and medium Indian organizations that employs a significant number of field technicians, mobile workers and shift employees in industries such as telecommunications, oil & gas, utilities, public safety, retail, computer and office equipment and home services.
