Dell Technologies shares FY22 business highlights and FY23 priorities, opportunities for Asia’s digital transformation

Dell Technologies held its Asia Pacific and Japan (APJ) briefing hosted by Chuck Whitten, Co-Chief Operating Officer, and Amit Midha, President, Asia-Pacific & Japan and Global Digital Cities. At the virtual briefing, Dell Technologies discussed its full-year fiscal 2022 financial results, global and APJ performance highlights, regional trends, customer impact and the company’s global innovation roadmap for FY23 and beyond.

FY22 global performance highlights and business momentum for FY23

“FY22 was a historic year for our company. We reached more than US$ 100 billion in revenue and grew by 17%. For a company of our size, this is tremendous growth and highlights how we are occupying the technology ecosystem. We delivered records across the board,” Chuck Whitten, Co-Chief Operating Officer, shared.

For the full year, the revenue for Dell Technologies’ Infrastructure Solutions Group (ISG) was $34.4 billion, up 4% year-over-year, with four consecutive quarters of growth. Discussing the company’s Client Solutions Group’s (CSG) record revenue of US$ 61.5 billion for the full year, Whitten discussed how “the PC continues to be alive and well. The PC is becoming a symbol of a company’s commitment to technology; the device is now the gateway of the employee experience in a hybrid working environment.”

Pursuing a two-part strategy – by consolidating and modernizing its core business and pursuing new growth opportunities – Whitten explained how the company is “perfectly positioned” with its “durable competitive advantage.”

“We are in a privileged strategic position. Our future is bright,” said Whitten.

Record growth in APJ and delivering business outcomes

Midha commented that “APJ plays a very big role in our global operations.” The region achieved a record full-year orders revenue growth of 34% year-over-year (Y/Y), and all geographies in APJ grew revenue Y/Y. ISG orders revenue for the full year FY22 was up 21% year-over-year. With the hybrid work momentum taking off in the region, CSG orders revenue for the full year FY22 was up 45% Y/Y, with strong demand recorded for notebooks and desktops.

“All of these show a significant confidence in our strategy, our technology products, our relationships, as well as our way of doing business,” said Midha.

Discussing how Dell Technologies is enabling digital transformation for customers in APJ, Midha talked about how the company is helping develop 5G communications infrastructure for Softbank and NTT: “We’re helping them integrate the edge. We’re integrating the multi-cloud as well as building the core 5G infrastructure, including the Open RAN.”

Dell Technologies also secured wins to support eHealth – such as the rollout of COVID-19 vaccine hubs and the provision of client devices for over 90,000 healthcare workers for the Queensland Government’s Health Department. In the aviation industry, Jeju Air in Korea has deployed Dell Technologies’ solutions for its Passenger System and Unified Log System main data center infrastructure.

India performance update and growth plans:

 Highlighting the India growth, Alok Ohrie, President & Managing Director at Dell Technologies, India, said, “Dell Technologies India grew 64% y/y in FY22, which was a record year for India business, with back-to-back record quarters. We reported 61% y/y growth alone in Q4FY22. Our demand velocity reflects how businesses continue to prioritize their digital transformation to help meet customer needs and improve productivity.

Dell Technologies is the one-stop shop for products, support and services for organizations to build their digital future, transform IT and protect their most important asset: information. Sectors like healthcare, online collaboration, education and telecommunication were some of the key focus areas for the company in FY22. Dell Technologies is focused on key six strategic technologies such as Multi-cloud, Edge, 5G, AI/ML, Data Management and Cybersecurity to enable end-to-end, modern IT systems for future. Apart from these, various consumption models such as Flex On Demand, Dell Tech On Demand and Project APEX – will further help us and our partners to meet customers’ expectations and address their demands effectively.

As-a-service will be the future of technology consumption and at Dell Technologies, we are helping customers simplify digital transformation by increasing IT flexibility, agility, and control via cloud-based service models. With the current situation, work and learn-from-anywhere will be the new reality, and we are building technology ecosystems of the future to deliver experiences that are more connected and productive. That means enabling network infrastructure for 5G and the data era, embedding security solutions that are intelligent, automated and extends everywhere customers’ data travels, and prioritizing cloud and as-a-Service consumption models. Cybersecurity will be one of our key focus areas with the large amount of data generated and to manage it, which is equally important to keep them secure and impenetrable from cyber-attacks”, Alok added.

Investing in the future of society

 Speaking about investments in future talent, Midha shared how Dell Technologies launched its Global Innovation Hub in Singapore last year and is partnering with Institutes of Higher Learning (IHLs) in Singapore and Malaysia to enhance pre-employment training for students by equipping them with critical skills linked to new and emerging technologies.

The company is focused on its four Progress Made Real moonshot goals to sustain growth and shape the future of society.

“One, we want to lead the way in sustainability. We want to run our operations in a way that is carbon neutral. We want to support efforts that support the environment,” Midha commented. Dell Technologies has implemented its largest on-site solar panel installation at its Penang facility in Malaysia, aimed at lowering its annual greenhouse gas emissions by about 650 tons. It is also working with Intel and the University of Queensland, to support Citizens of the Great Barrier Reef in enabling real-time data collection and analysis of the condition of the reef.

Other pillars include cultivating inclusion, transforming lives, as well as upholding ethics and privacy.

“If it’s not done right, it’s not right. Everything that we do has to start from being the most ethical company, making sure our heart is in the right place, and that our technology is developed with the highest standards,” Midha concluded.