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IBM Cloud to power Narayana Health Email System

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IBM has partnered with Narayana Health, one of the biggest medical institutions in the country, for implementing an efficient email and collaboration tool that will keep all the employees, associated professionals and other stakeholders completely connected. This partnership will help Narayana Health administrators and employees to more easily collaborate while keeping IT expenditure for the solution at a minimum.

The hospital now has access to business class email, a collaborative calendar and contact management that can be virtually accessed anywhere in a security rich cloud environment, lowering operational costs by at least 15% , while improving reliability and manageability.

Harnessing the power of the cloud helps simplify email administration, while providing robust, flexible services that enable both administrators and end users to configure the service to meet their needs. IBM  iNotes via Cloud not only benefits the hospital administration, but also its caregivers who can now collaborate more quickly, share files and manage projects seamlessly through cloud. This allows physicians, nurses and other employees to contribute easily across projects, create communities quickly and effortlessly and work as a cohesive team with better communication.

Prior to the collaboration with IBM, due to the lack of a centralized email service, the hospital administration was forced to execute their daily work tasks using personal mail IDs. Using IBM iNotes’ via Cloud, email, calendar and contact management tools, Narayana Health is able to improve productivity, deepen customer relationships, generate new ideas faster and enable a more effective workforce. With IBM’s Cloud implementation, the hospital has streamlined the process of keeping record of salary slips for over 13,000 employees instead of providing pay slips manually.

“We are pleased to work with IBM in helping upgrade our IT Infrastructure and  addressing our business needs,” said Srikanth Raman, Group Head – Information  Technology, at Narayana Health “We were looking for a partner with an unimpeachable track record and strong industry expertise – both from the knowledge and from customer experience perspective – and the IBM team demonstrated expertise, passion and zeal in understanding our business priorities.  We are looking forward to further deepen and leverage this relationship in future.

“Cloud computing has redefined the way businesses function today. Our cloud solutions are highly customized depending on an organization’s business needs and can address all key business imperatives,” said Anmol Nautiyal, Director, IBM Social Business & IBM Smarter Workforce. “We are committed to providing the best in class Enterprise Cloud Services to clients in order to redesign their IT infrastructure to ensure efficiency and business productivity.”


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