How Artificial Intelligence can transform customer service
By Sunil Mittal, EVP & Chief Sales and Marketing Officer, CSS Corp
According to Forrester, 72% of businesses say that…
Polycom appoints Marco Landi as president of Asia Pacific business
Polycom has appointed Marco Landi as president of Asia Pacific. Landi who has more than 20 years’ of development and management…
Digital mapping firm MapmyIndia acquires VIDTEQ
Digital mapping firm MapmyIndia said it has acquired Bengaluru-based VIDTEQ for an undisclosed amount. MapmyIndia is leading…
A10 Networks launches secure application service solution for multi-cloud, data centre environment
Controller-based A10 Harmony platform powers multi-cloud, multi-service solution that centrally coordinates secure application…
Tata Capital launches Artificial Intelligence based chatbot
Tata Capital, the financial services arm of the Tata Group, unveiled its Artificial Intelligence (AI) based online Chatbot which,…
RBL Bank launches RBL iLabs, and it’s first-ever Hackathon
RBL iLabs is an initiative to promote innovation in Banking and Financial Services; First RBL Bank Hackathon announced globally,…
Its ‘TimeTo3D’ with the Mumbai’s first ever 3D Printing Hub
The city of Mumbai shall soon witness the launch of a first of its kind 3D Printing Hub. It aims to create a platform for…
SAP report: Unsatisfactory digital experience can lead to high customer attrition
An SAP report says, 9 out of 10 Indian consumers likely to switch to a competition brand in case of unsatisfactory digital…
Security is all about mindset: Sumit Dhar, Head of Information Security, Edgeverve
Despite the best defense and the best infrastructure, organizations do get hacked. However, the success of a security program…
Essar townships recognised among 75 “less cash” townships
Townships that were recognized have completed deployment of a digital payment acceptance infrastructure; More than 80% of the…