YES BANK bets on AI BOTS, technology to usher digital transformation of retail assets business Abhishek Raval Jul 11, 2017 AI powered bots expected to reach about 0.25 million customers by this fiscal; Envisage loan application to disbursement in less…
DHFL Pramerica Life Insurance introduces RIA, a Facebook chatbot to support customers Abhishek Raval Jul 11, 2017 Taking forward its digital vision, DHFL Pramerica Life Insurance (DPLI) today launched ‘RIA’, a 24x7 Facebook messenger chatbot to…
Chatbot has given clear-cut benefits to Tata Capital: Veetika Deoras, COO-Digital Vertical, Tata… Abhishek Raval Jul 7, 2017 The chatbot has delivered upto 75 percent customer satisfaction (CSAT) score. The company is also exploring Optical Character…
Tata Power launches customer support chatbot in Mumbai Srikanth RP May 8, 2017 Tata Power, India’s largest integrated power company, announced the launch of Chatbot for enhancing customer service. Chatbot will…
Artificial Intelligence to create new opportunity for retail industry: Frost & Sullivan Mohd Ujaley Apr 28, 2017 AI applications include chat bots, marketing, and supply chain optimization will help strengthen customer relationships and create…
Tata Capital launches Artificial Intelligence based chatbot Srikanth RP Apr 18, 2017 Tata Capital, the financial services arm of the Tata Group, unveiled its Artificial Intelligence (AI) based online Chatbot which,…
Fullerton India launches loan acquisition and fulfillment Chatbot Srikanth RP Mar 21, 2017 Fullerton India Credit Company has announced the launch of its Chatbot – Asha, India’s first robot salesperson. Available…
Basic knowledge based queries will move to AI: Vishal Agrawal, MD, India and SAARC, Avaya Mohd Ujaley Mar 10, 2017 Artificial Intelligence (AI) is a new buzz word in tech circle and communication management firms are not far behind in their…
HDFC Bank launches chatbot Eva for customer services Srikanth RP Mar 6, 2017 HDFC Bank today announced the launch of an electronic virtual assistant (EVA), an artificial intelligence-driven chatbot, for…