Chatbot

‘MATTU & MITTU’ is an Artificial Intelligence powered Virtual Assistant that will offer 24/7 customer assistance and instantly…

The AI backboned, ViVA handles 10,000 enquiries per second 24x7, or 864 million in a day, thus significantly reducing the…

One of the early entrants in conversational AI space, Aakrit Vaish, Co-Founder & CEO, Haptik, shares how the company is…

Axis Bank previously had as many as 300 email agents, the number has now gone down to 18-19 agents, and the self-service channels…

IRIS will be used for customer queries and requests. The bots can also be used by both the distributors, and the sales force for…

Led by Artificial Intelligence and Machine Learning, the bots aim to facilitate advanced customer access to insurance solutions; …

Chatbot equipped to perform multiple transactions using simple words used in day-to-day conversations

ServiceNow has announced new conversational bot technology dubbed “Virtual Agent,” designed to improve customer and employee…

SBI General Insurance has been growing 30-35 percent YoY. The plan is to take a quantum jump and grow the business by more than 3…

HDFC ERGO General Insurance Company, India’s third largest non-life insurance provider in the private sector, today announces the…