From automation to empathy: How Agentic AI is redefining the future of contact centres nivedan prakash Jan 23, 2026 Siddharth Shah, Director – India, Zendesk, talks about how organisations can strike the right balance between automation and human…
Avaya, HP to deliver expanded communications services Express News Service Aug 26, 2014 Avaya and HP Enterprise Services (ES) announced a multi-year agreement to offer cloud-based unified communications and contact…
