AI-powered CRM to create 800,000 new jobs, boost $1.1 tn revenues globally : Salesforce Ankush Kumar Jun 16, 2017 As per the findings, AI associated with CRM could boost global business revenues by $1.1 trillion from the beginning of 2017 to…
Pegasystem introduces Pega CRM with AI and robotics capabilities Ankush Kumar Mar 9, 2017 Pega CRM enables businesses to optimize their sales and customer service effectiveness with desktop analytics and machine…
Ujjivan Financial Services implements digital CRM solution for better customer engagement Abhishek Raval Aug 24, 2016 Assisted Bank-in-a-Box Edition by CRMNEXT will enable to speed-up the execution of their go-to-market strategy
Brands harnessing CRM tools to build loyalty Ankush Kumar Jul 8, 2016 Today, examining consumer traits through various prolific tools such Sales CRM Software, Marketing Automation CRM, Business…
The Magic of CRM: Pervasive, Precise, Personalised Rashi Varshney Jun 1, 2016 Real time resolutions followed by a genuine focus on the customer’s real requirements and suggesting alternatives to fulfil them…
Driving on the Information Technology Highway Abhishek Raval Dec 30, 2015 Jagdish Belwal, Chief Information Officer at Tata Motors, feels that there is ample scope for using Information Technology to…
How Oracle’s CX Cloud Solutions are doing in India? Mohd Ujaley Nov 4, 2015 US enterprise software maker Oracle sees bright prospects for its CX Cloud solutions from businesses looking to deliver a…
HCL Tech acquires CRM services provider PowerObjects for Rs 299 cr Rashi Varshney Oct 30, 2015 HCL Technologies on Thursday announced that it has acquired Minneapolis-based PowerObjects, provider of Microsoft Dynamics CRM
Mphasis to offer Customer Relationship Services to Punjab National Bank Express News Service Aug 28, 2014 Mphasis, an IT services provider, has signed a five year contract with Punjab National Bank (PNB), to set up contact centers in…
Thomas Cook adopts CRM, invests in technology Pankaj Maru Jul 12, 2014 With online ticket booking and reservation increasing in the Indian travel and hospitality sector, established travel companies…