Teleperformance to buy Aegis’operations in US, Philippines and Costa Rica Express News Service Jul 11, 2014 AGC Holdings Limited (Aegis), a wholly owned portfolio company of Essar Global Fund Limited (Essar Fund), has entered into a…
Cellcom Israel switches to Amdocs’software and services Express News Service Jul 9, 2014 Amdocs, a global provider of customer experience systems and services, today said that Cellcom Israel, the country's largest…
Enterprise application software market grew 6.5 pc in APAC in 2013: Gartner Express News Service Jun 17, 2014 The enterprise application software market in Asia Pacific (excluding Japan) grew by 6.5 percent in 2013 to reach $12.6 billion,…
Social media emerges as a preferred care channel Express News Service Jun 5, 2014 Amdocs, a provider of customer experience systems and services has released the findings of a research study that identifies…
CRM On the Move Heena Jhingan May 29, 2014 Spurred on by growth in mobility and social media, enterprises are mobile-enabling their customer relationship efforts With…