Capillary Technologies acquires Persuade Express Computer Sep 9, 2021 Persuade’s expertise in digital capabilities and its advanced loyalty platform will complement Capillary’s capabilities to raise…
Tech Failures: What Can Brands Learn from Chaos at Chaayos Radhika Udas Nov 27, 2019 A year-old beverage franchise, ‘Chaayos’ has found itself caught in a controversy after it rolled out its facial recognition…
Role of technology in building customer loyalty through personalised approach Express Computer Aug 20, 2019 We are in the age of super connected devices and networks, where customer experience delivery must be spot on and contextual to…
Global survey reveals negative impact of data breaches on customer loyalty Express News Service Aug 7, 2014 Data breaches have a significant impact on whether a customer will interact with an organisation again, latest research from…