Digital banking

Aadhaar will be a game-changer for the Indian digital space, which will develop at a fast pace in the coming years in a way that…

The bank, while continuing to undertake transformational steps in the current scheme of operations, and introducing instant…

Customer Experience is the single most differentiator in a highly competitive market, and banks like HDFC Bank are making sure…

To go digital, it is essential that the entire organization – strategy, operations, training, and communication – be digital in…

In its bid to become one of the world's top 10 global digital banks, State Bank of India has undertaken a slew of digital…

HDFC Bank Ltd., became the first bank in India to launch DigiPOS, a Point of Sale (POS) machine that offers a complete suite of…

Developed using robotics and Artificial Intelligence technologies, IRA will be positioned near the Welcome Desk, where it will…

Deepak Sharma, Chief Digital Officer, Kotak Mahindra Bank, shares information on some of the pioneering digital initiatives…

It is not enough to just let the customer transact with a bank as a bank. The role of a bank should be to act more of an extension…

Without ease of use, intuitiveness and relevance, no digital initiative can be a success with customers, says Nitin Chugh, Country…