Insurance needs to ramp up these 6 areas to effectively address the global crisis
Insurers to leave no stone unturned when re-evaluating their businesses’ structure, operations and customer service. Let’s look at…
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We see endless possibilities for usage of AI in insurance: Girish Nayak, ICICI Lombard General…
Girish Nayak, Chief, Service Operations and Technology, ICICI Lombard General Insurance, tells us some of the leading technology…
Edelweiss General Insurance launches India’s first Open API Gateway for Insurance products
With this Gateway, EGI’s authorized partners can easily integrate their systems with the company’s technology platform, which will…
Technology transformation of the insurance industry during the pandemic
The pandemic has brought the IT to center stage. The increased use of technology across all departments has highlighted that there…
Exclusive Interview with Girish Nayak, Chief – Service, Operations, Technology, ICICI Lombard…
The BFSI sector is known for being at the forefront when it comes to digital practices using cutting-edge technologies.
Role of operations team towards mitigating insurance frauds
How the operations team can work in cohesion with the frauds investigation to curtail frauds in the insurance industry
HDFC Life launches Ezra, a Google Assistant bot for policy servicing
HDFC Life, one of India’s leading life insurance companies is driven by an operating model that keeps the customer at the centre.…
Amazon Offers Insurance; To Open 10 New India Warehouses
Amazon.com Inc’s (AMZN.O) India unit on Thursday said it will open 10 new warehouses in the country and begin offering auto…
Digital Technology Senate: Digitisation is the only solution to adapt to the new normal, Anand Roy,…
The physical channels also need to go digital, leading to a 'phygital' model. Digitisation is the only solution to ensure…
AI – the new magic in insurance
The magic of AI will revolutionise four core capabilities that underlie the insurance value chain
