From enriching customer interactions to empowering agents – Gen AI’s impact on life insurance &… Express Computer Mar 25, 2025 By Kirti Patil, Joint President - IT & CTO, Kotak Life. Artificial intelligence (AI) has developed into a transformative…
Bajaj Allianz Life Insurance: Making Life Coverage Hassle-Free with Tech Sandhya Michu Jul 20, 2023 Goutam Datta, Chief Information & Digital Officer at Bajaj Allianz Life Insurance, shares innovative tech updates for customer…
We want to make life insurance accessible to Bharat using three pronged AI-based approach: Sandeep… Srikanth RP Feb 15, 2023 A majority of Indians do not have access to life insurance. Many of them have the need, but do not have the documentation required…
We have seen an increase in engagement on all our digital platforms: Goutam Datta, Chief Information… Sudipta Dev Sep 2, 2021 Bajaj Allianz Life recently completed 20 years in the private life insurance industry. In an exclusive interaction with Express…
Bharti AXA Life Insurance records 7X growth in digital sales in 2020-21 Express Computer Aug 24, 2021 The company embraced digital self-service modes, achieved claim settlement ratio of 99.05% and 39% reduction in customer…
Redefining CX in insurance: How Aviva is bullish on digital platforms in ‘new normal’ Mohit Rathod Sep 28, 2020 As the Covid-19 pandemic shifts customer behaviour in the insurance sector, Aviva has witnessed significant surge in adoption of…
Bajaj Allianz Life launches WhatsApp Service for customers Express Computer Mar 20, 2020 Customers can simply message,“Hi” from their Whatsapp number to 8806727272 and avail more than 20 services on their policy
Bajaj Allianz Life hires 100% of its agents via mobile app Express Computer Jul 3, 2019 i-RECRUIT, a first-of-its-kind mobile app, designed for insurance agent on-boarding. The mobile app facilitates the company’s…
150 BOTs fuel up HDFC Life’s performance engines Express Computer Jul 3, 2019 Given the complexity of the insurance products, spread across geographies, multi-distributor model, HFDC Life has strategically…
RPA is perfect for eliminating ‘non value adding’ tasks: Parvez Mulla, COO, HDFC Life Srikanth RP Jul 2, 2019 In the intensely competitive insurance sector, HDFC Life is banking heavily on its technology strengths. Parvez Mulla, COO, HDFC…