Customer experience (CX) technology sets a new baseline but still struggles to satisfy many: NTT’s…
NTT Ltd. releases the 2021 edition of the Global Customer Experience Benchmarking Report (GCXBR), its highly influential annual…
Browsing Tag
research
Sustainable IT leads to significant benefits but is currently still not a focus for most…
According to a new report from the Capgemini Research Institute, entitled “Sustainable IT: Why it’s time for a Green revolution…
New research uncovers Customer Service Inflection Point sparked by pandemic challenges
Businesses risk losing customers due to inconsistencies in the efficiency and quality of service across channels, according to new…
Artificial Intelligence is democratising research and there’s more to come
Today AI technologies are employed to both create and consume research. Scientists across the world are using AI to be able to…
Moderna taps into AWS to boost Covid-19 vaccine research
The biotechnology major Moderna which has entered the phase III clinical trials for its Covid-19 vaccine has selected Amazon Web…
World’s first AI Univ introduces new model of academia and research
Mohamed bin Zayed University of Artificial Intelligence (MBZUAI), in Abu Dhabi, is the world’s first graduate-level,…
Tata Sons and Tata Companies tie up with world’s top universities to develop breakthrough…
The Tata partnership with academic institutions is part of a global university collaboration programme of Tata companies for…
How new nanomotors technologies could self heal electronics
The researchers has designed and built nanoparticles out of gold and platinum that are powered by hydrogen peroxide. The platinum…
Now, ‘smart’ mirror that tracks your health
Researchers are developing a 'smart' mirror that detects changes in an individual's face and breath to help them monitor their…
Most consumers open to password alternatives, says Accenture Research
Research reveals that 60 percent of consumers find usernames and passwords cumbersome, and more than three-fourths (77 percent)…