Srinivas Srikanta, Senior Atlassian Solutions Consultant, CRG Solutions | Startup Summit 2023
In this video:
Srinivas Srikanta, Senior Atlassian Solutions Consultant, CRG Solutions
Topic: Delivering Flawless Services Experiences to Customers with JSM (Jira Service Management)
Key Highlights:
[1] Atlassian Analytics offers simple and flexible ways to visualise data across Atlassian products and other data sources, providing you with a comprehensive understanding of how work is completed by teams
[2] To support the success of your team, Jira Service Management was created specifically for ITSM.
[3] By accelerating digital transformation with a framework designed to scale agile in your organisation, Atlassian and JSM help transform teams.
[4] With a user-friendly service desk and automation for risk assessment and approval routing, the tool streamlines the change intake process.
[5] We offer adaptable alerts and on call management with Opsgenie by Atlassian to accommodate any workflow.
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