The Leadership Dialogue: From Digital Transformation to Smarter Governance

Panellists in the video:
• Saurabh Kumar Tiwari, Additional Secretary, Cabinet Secretariat, Government of India
• Naresh Kumar Goyal, Commissioner, Agriculture, Government of Rajasthan
• Moona Yasmin, Deputy Secretary, Department of Rural Development, Government of India
• Srikanth RP, Editor, Express Computer, The Indian Express Group (Moderator)

Key Highlights:
[1] Saurabh Kumar Tiwari, Additional Secretary, Cabinet Secretariat, Government of India:
• The next level of governance is moving from reactive, application-based services to proactive, citizen-centric governance that anticipates needs and reaches beneficiaries directly.

[2] Naresh Kumar Goyal, Commissioner, Agriculture, Rajasthan:
• Citizen-centric smart governance: Services should move from “apply and wait” to automatic, proactive delivery, using AI and digital systems to provide citizens their eligible benefits without repeated applications.

[3] Moona Yasmin, Deputy Secretary, Department of Rural Development, Government of India:
• Build an integrated Centre-State beneficiary database to map infrastructure, identify gaps, track benefits, and strengthen last-mile delivery.