How AI-led customer engagement is shifting from campaigns to contextual decision-making
AI adoption across customer-facing functions is ever-growing, and the customer engagement landscape is undergoing a significant…
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Why AI projects fail inside large enterprises and what leaders are learning: Puneet Asthana, ED…
Enterprises across sectors are investing heavily in AI platforms, large language models, copilots, and intelligent automation. Yet…
Why enterprises struggle to trust AI data
In the AI era, cybersecurity and data resilience strategies are undergoing a structural reset. Traditional security frameworks,…
AI success depends on skills intelligence: Dave Treat, CTO, Pearson
As enterprises rush to embed AI across workflows, productivity stacks, and employee experiences, a critical gap is beginning to…
How India’s GCCs are emerging as AI-led product innovation hubs
India’s Global Capability Centre (GCC) ecosystem is undergoing a structural transformation. What was once viewed largely as a cost…
Licious bets big on autonomous supply chains
The Indian direct-to-consumer commerce ecosystem is entering a new phase, one where speed alone is no longer enough. In categories…
Angel One bets on AI-native investing as broking shifts from execution to intelligence
India’s digital broking industry is entering a new phase where the focus is no longer limited to faster execution, sleek…
India must move beyond AI pilots: Arundhati Bhattacharya, President & CEO, Salesforce, South…
For more than four decades, Arundhati Bhattacharya has witnessed multiple waves of technological disruption reshape industries,…
AI driven cybersecurity: Evolving from reactive defence to proactive protection
As India’s financial ecosystem becomes increasingly digital, banks are facing a more complex security environment shaped by…
Why resilience matters as much as innovation in NBFCs
The NBFC space is set to enter a new phase where AI, cloud computing, analytics, and digitisation will no longer be different ways…