Use digital to your advantage to be super responsive to the customer: Prashanthi Reddy, President…
Companies usually treat digitisation to be synonymous with just automating certain processes. It's more about reducing the…
Author
Companies should be ahead of customer behavior: Prashanthi Reddy, Head – DLS Chair of Bombay…
Data proliferation is setting the stage for companies to understand customers better, says Prashanthi Reddy, Head - DLS Chair of…
ICICI Lombard is using AI for claims processing, fraud detection and policy renewal
ICICI Lombard has an internal team of data scientists developing AI models for multiple usecases. The results thus far have been…