Contact Center 2.0: Navigating the Era of Agentless Communication
The global call center outsourcing market is on track to hit an astounding USD 429.8 billion by 2028, fueled by an ever-growing…
Express Computer is one of India's most respected IT media brands and has been in publication for 24 years running. We cover enterprise technology in all its flavours, including processors, storage, networking, wireless, business applications, cloud computing, analytics, green initiatives and anything that can help companies make the most of their ICT investments. Additionally, we also report on the fast emerging realm of eGovernance in India.