Chopping away Cloud bills
As cloud moves from the hype stage into implementations, let us take a look at how cost-analysis tools can be of help in cloud…
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Clicking Now: Enterprise app Stores
In the absence of a clear mobility policy, CIOs see some respite in the form of Enterprise Application Stores that give them more…
Rethinking the Future
This year’s SAP Summit saw new announcements on the HANA platform and focused on how enterprises can gain real-time business…
A unifying experience
Merging communication channels using cutting edge technologies can help organizations enhance process and HR efficiencies. Here's…
Calling for Efficiency
The domestic contact center market in India is looking up, driven by smaller enterprises from less-trodden, services focused…
Enterprise Mobility: Mapping MDM
Indian enterprises are taking a slow and cautious approach to adopting mobile device management solutions, but the market is…
For a Better Customer Experience
Two companies—that improved their customer experience and brought in more operational efficiencies with a contact center …
Making the data count through user-driven BI
While BI has been getting wider acceptance across businesses and enterprises, it time to further gain value from the data and…
DaaS: When Cloud Reins Data
Facilitating access to business-critical data in a controlled manner over the cloud—through Data as a Service—is set to find favor…
M2M Power
After much hype, machine-to-machine communication is set for a global boom. Here's a perceptive look at how M2M is being used by…