Shell Lubricants digitises its customers services to meet Industry 4.0
The company is digitising its customer interface with new next-generation services for B2B sectors
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How IRCTC making its hospitality services more tech enabled, explains Rajni Hasija
The hospitality wing of Indian Railways has been working towards providing all-time connectivity by making its services more…
At Mphasis, RPA slashes transaction handling time from 30 mins to 20 seconds: Renjeev Kolanchery
With cognitive powered automation, Mphasis is helping clients and employees innovate, grow and compete successfully
High Performing Companies Honing in on IT Infrastructure
It is critical for organisations to weigh the economic opportunities that come with re-focussing efforts on building digital…
At Emcure Pharma Group, RPA has reduced manual effort by 90%, says Global CTO Amitabh Mishra
Using RPA, a key process that has been automated at Emcure Pharmaceuticals is the posting of bulks GST invoices. After the…
ICICI Bank moving into complex automation, combining RPA, OCR and AI, ML
ICICI Bank, in 2016, announced the deployment of ‘Software Robotics’ in over 200 business processes across various functions of…
RPA covers HDFC Ergo’s entire value chain around the claims: Mehmood Mansoori
On the claim side, RPA solution is processing approximately 1500 claims a day. Right from collecting the data from third parties,…
RPA has saved 700 hours of efforts per day across processes: Hardayal Prasad, MD & CEO, SBI…
Having already deployed RPA for customer services and operations functions, SBI Card is looking at extending it to other functions…
At Thomas Cook India, RPA-enabled processes improve efficiency by 40-50 percent: Geeta Degaonkar
Thomas Cook first conducted an end-to-end analysis of the process, in order to identify the best approach to implement RPA.…
How RPA is driving efficiency in various business functions, shares K N C Nair, Group CIO, Muthoot…
The RPA implementation at Muthoot Group began in May 2018. Overall, at the Muthoot Group, RPA is impacting risk management, which…