Guest Blogs

CEOs mentioning “digital” within their top five strategic business priorities rose to include 20% of all surveyed.

Businesses need to learn to move beyond ‘bare minimum” compliance on Quality and focus on real, tangible performance improvement…

By Amol Shimpi Emerging technologies have the potential of changing the entire face of the industry they are deployed in.…

As per Gartner, most organisations are in early stage of AI adoption. Only around six per cent have it in use and more than 60 per…

I&O leaders must build a strategy and a business case for deploying containers

While the customer-centric functions are using technology to deliver a superior experience to the customers, support functions…

When you interact online, you leave a digital trail and scrupulous elements can create your dossier just by social engineering

A Deloitte report 2017 underscores that 33% of survey respondents incorporate AI technology, in one form or the other, during the…

Mobile computing, cloud networks, social media and data analytics, among others, are ushering a new way of doing things, turning…

Risk-averse privacy ideas often prevent organizations from creating great customer experiences.