‘We are using AI and big data to measure customer behaviour, demographic, and CX metrics’
One of India’s biggest B2B commerce marketplace, ShakeDeal has been emphasising on digital-first and customer centric processes.…
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Find upcoming Technology News on Express Computer, one of India’s most respected IT Magazine. Get latest news on Gadgets and tech including cloud computing and networking.
Axis Bank’s FY 20-21, Q1: Digital banking numbers soar
The digital retail banking remains to be a major contributor to fee income; Axis Bank registered decent numbers in the areas of…
IBM and Bank of America advance IBM Cloud for financial services, BNP Paribas joins as anchor client…
IBM has announced that several global banks including BNP Paribas, one of Europe's largest banks, will join a growing ecosystem of…
Making WFA, Work!
By Vikram Kolar, VP, Software Development, Sabre GCC, Bengaluru
Introduction
The ongoing COVID-19 pandemic and the resulting…
Work-from-home relaxation for IT firms now till Dec 31
In a major relief for IT companies, BPOs and their employees, the Centre has extended the relaxations of norms for such companies…
Autodesk acquires construction software provider Pype
California-based software company Autodesk has announced it has signed a definitive agreement to acquire Pype, a provider of…
Digital platforms must be accountable to sovereign concerns: Ravi Shankar Prasad
Union Electronics and IT Minister Ravi Shankar Prasad has said that digital platforms anywhere in the world should be accountable…
Facebook, Instagram to study if algorithms promoting racial bias
Alarmed at the growing hateful content on its platforms, Facebook and Instagram are building teams to look into and act upon…
Wipro bets big on convergence of 5G and edge computing in India
Wipro has announced to launch a 5G edge services solutions suite built on IBM technology that will enable seamless deployment of…
Hackers accessed DM inbox of 36 users in crypto hack: Twitter
Twitter has revealed further details in the massive crypto hack, saying the hackers accessed the DM (direct message) inbox of up…