Zendesk acquires Tymeshift, bringing AI-powered workforce management to customers
Zendesk announced its completed acquisition of Tymeshift, an AI-powered modern workforce management (WFM) solution. Built…
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NetApp Introduces Continuous Delivery Solution Spot Ocean CD
Spot Ocean CD helps save DevOps teams time and money while achieving speed and efficiency
AWS announces new program, Generative AI Innovation Center
Amazon Web Service announced the AWS Generative AI Innovation Center, a new program to help customers successfully build and…
Investment in Employee Experience, Cloud and AI Drives Improved Customer Experience, New NTT Report…
NTT Ltd., a leading IT infrastructure and services company, has today launched its 2023 Global Customer Experience Report, which…
Sinch takes customer messaging to the next level with AI-powered Smart Conversations for…
To meet the rising bar for exceptional customer experiences, Sinch, which powers meaningful conversations between businesses and…
Manipal Technologies Limited Partners With Indian Bank To Drive Financial Inclusion By Offering…
The company will be extending Indian Bank’s products across 600+ locations including Tamil Nadu, Chhattisgarh, Uttar…
Barracuda welcomes Siroui Mushegian as the new CIO
Barracuda Networks, Inc., a trusted partner and leading provider of cloud-first security solutions, announced Siroui Mushegian as…
MongoDB introduces AI initiative with Google Cloud to help developers build AI powered applications
MongoDB at its developer conference MongoDB.local NYC announced a new initiative in partnership with Google Cloud to help…
AI-powered tools can provide valuable insights about consumer preferences: Ranjan Kumar, Founder and…
Established in 2016, Entropik is an Artificial Intelligence powered market research company that analyzes human behaviour by…
Muddled Libra poses great risk for BPO and Telecommunications industry: Palo Alto Networks Unit 42…
Unit 42, the threat intelligence and incident response team of global cybersecurity leader Palo Alto Networks, has released a blog…