The “Atomic Structure” of Modern Service Operations in Elevating Enterprise IT
Sponsored By: ServiceNow
Published on : Sep 19, 2022
Today, modern services operations have been transformed to incorporate a wide range of technologies such as mobile devices, chatbots, artificial intelligence (AI) and intelligent automation to enrich the reliability and responsiveness of services delivered.
For enterprises on a journey to modernising service operations, learn more from IDC’s simple framework on how to plan and design modern service operations using new digital technologies.
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