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Faster e-service for modern citizens | 18th June 2021
June 18, 2021| 3:00 pm - 4:30 pm
The Covid-19 pandemic has underscored the importance of digital technologies in a big way. While digital initiatives have always been important, never before have they been more important, than in the current times. Today, Government departments are utilizing every possible emerging technology to ensure a new era of contactless e-governance.
From the landmark faceless initiative taken by the Central Board of Direct Taxes to the Ministry of Health rolling out telemedicine platforms to improve the reach and access of healthcare facilities, there have been numerous initiatives that have been undertaken to empower a new era of governance.
Express Computer recognizes the relentless thrust and innovative initiatives taken by various central and state government departments, and has conceptualized the Digital Leaders Roundtable. This roundtable will exchange best practices, perspectives and ideas on how digital initiatives can be used to improve the state of governance, and improve access to government services for the common citizen.
Attend this roundtable to understand:
+ Best practices in leveraging technology for managing scale and operational efficiencies while maximizing citizen satisfaction levels
+ Practical examples and use cases that can be leveraged by your department to improve the quality of e-governance service delivery
+ Technologies that can be leveraged today to speed up the efficiencies of e-governance services
+ How automation can be used to your advantage to make quick decisions and faster service delivery
Speakers :
+ Karthik Rajaram, Senior Director and Country Head, Freshworks (India)
+ Himanshu Singh, Head of Solution Engineering & Public, Freshworks (India/SAARC)
