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Scaling Tech Support for A Remote World | 17th June 2021
June 17, 2021| 3:00 pm - 4:00 pm
Digital transformation has changed the way businesses work with the support of advanced tools such as artificial intelligence, machine learning and automation.
We never know what the future holds, and the flexibility to keep business going, whatever comes our way, can prevent major disruptions to both the employee experience (EX) and the customer experience. As IT departments scale to support a larger remote workforce, they will have to quickly rethink how:
+ How to minimize business disruptions and quickly stand up a remote support solution.
+ Remotely troubleshoot equipment and hardware to eliminate truck rolls.
+ Key considerations for standing up a remote tech support team.
+ Ensuring customers needing support feel supported.
Come and join this insightful live webinar organized by Express Computer in partnership with LogMeIn on “Scaling Tech Support for A Remote World”. We are waiting for you!
Speaker: Vivek Golani, Sr. Account Director, LogMeIn
