Digital transformation in higher education: A look at the technological trends shaping universities in 2024

By Er. Koneru Lakshman Havish, Vice President, KL Deemed to be University

A company’s operations, product and service offerings, marketing initiatives, and every other aspect of their business are being revolutionised by digital transformation. One of the largest sectors that stands to gain a great deal from the rise of technology is higher education. Over the last two years, there has been an enormous increase in the rate at which the education industry is undergoing digital transformation. The delivery of education at all levels—from elementary to higher education—as well as professional and occupational training, has shifted to online and cloud-based platforms. Beyond that, the interaction between adult students and providers of further education, like colleges and universities, has undergone a major shift due to the shifting demands of the workforce and industry. According to Grand View Research, the market for worldwide digital transformation was valued at $731.13 billion in 2022 and is projected to expand at a CAGR of 26.7% between 2023 and 2030.

Here’s a look at some of the digital transformation happening in the field of higher education-

AR/VR: Virtual reality and augmented reality are two more cutting-edge educational tools. Since these technologies allow for the introduction of animals into the learning environment or the ability to transport the entire class to the moon, they are already being utilized in education to enhance their educational content. While VR still has barriers related to cost and content, AR is a more widely available technology as it only needs a mobile phone. Not only can AR improve knowledge in science, engineering, and medicine, but it can be utilised as well on campus to help with orientation and provide refreshments.

AI And Machine Learning: Higher education institutions are embracing the worldwide digital transition that includes artificial intelligence and machine learning. These cutting-edge technologies are utilized for a variety of purposes, including IoT data, improved student performance analysis, AI teaching aids, and much more. As Gen Z is accustomed to AI across many platforms and demands personalized learning experiences that they can access at any time and from any location, it is imperative to incorporate AI. AI can be utilized in educational management systems and content creation to provide more AI-enabled educational materials that provide learners with step-by-step instructions and a clear explanation in addition to the answer. Thus, students will study more effectively with this strategy, since they can learn at any time and from any place.

Gamification: Fortunately, gamification, technology-enhanced learning, and the development of the online classroom have also brought forth a plethora of options for educators and their institutions. The possibility for improving gamified learning exists with the arrival of AI, Big Data, cloud computing, IoT, mobile learning, and VR. As a result, gamification increases the pleasure, enjoyment, and rewards of learning. It encourages students to use their imaginations to solve issues and finish tasks, which enhances the possibility that educational principles will be applied in real-world situations. Hence, through gamified practices, educators become coaches who provide in-depth explanations of how the material is applied in the actual world.

Chatbots and Virtual Q&A Services: The library is a vital and significant component of the educational environment, even in the face of the growing digitisation of knowledge. However, there is no longer a sufficient return on investment when funding and staff members are allocated to traditional libraries in the same manner as in the past. Thus, libraries are looking at digital transformation to adapt to the changing needs of their customers and financial structure. Digitising books and magazines to make them available online to multiple students at once is one extremely simple method. As a result, students and staff will find the library more valuable and convenient.

Big Data: Handling the data of hundreds of thousands or even tens of thousands of students on paper was a challenging task a decade ago. Fortunately, we can employ big data for improved data management, analysis, and utilization in our digitally advanced environment. In the context of education, big data mostly refers to individual student performance and ability data that can be used to personalize instruction and enhance student learning. Additionally, it serves as a foundation for AI and machine learning and is used for improved program analysis.

Flipped Classroom: Higher education undergoes a transformative shift with the widespread adoption of Flipped Classrooms. Departing from traditional teaching models, educators leverage digital resources to deliver lectures online, allowing students to engage with course content at their own pace. Classroom time is then dedicated to collaborative activities, discussions, and problem-solving, fostering active learning. This innovative approach promotes student-centered education, enhances critical thinking skills, and accommodates diverse learning styles. Flipped Classrooms epitomize the integration of technology, fostering a dynamic and interactive learning environment that prepares students for the evolving landscape of the digital age.

All Things Considered!

Higher education is undergoing a digital revolution that is changing the landscape and bringing creative ideas to improve student experiences. Universities are using technology to suit changing expectations, from gamification and immersive AR/VR tools to AI-driven personalised learning and effective library services. In addition to adapting to evolving educational needs, the industry is paving the way for a more connected and dynamic future in academia as it adopts these developments.