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Tax tech: The year of romance between E-invoicing and AI

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By Imtiyaz Khatib, Sr. Director, Customer Experience, Avalara

Over the past decade, businesses have undergone transformational changes amid the lingering effects of the pandemic and ongoing geopolitical tensions. This period has seen companies expanding beyond their traditional comfort zones, venturing into new and uncharted territories, and embracing opportunities for global trade, particularly driven by the exponential growth of e-commerce. However, alongside these advancements, businesses have been increasingly exposed to challenges in tax reporting and compliance, necessitating innovative solutions for effective management.

According to a recent Deloitte report, 43% of businesses anticipate compliance to be the primary challenge for their tax departments in the next three to five years, with an additional 38% ranking it as their top priority. This underscores the urgent need for organisations to adopt a technology-first approach to navigate evolving tax landscapes efficiently.

As businesses accelerate their adoption of technology to digitise transactions, streamline supply chains, and enhance data reporting, governments worldwide are also recognizing and responding to this paradigm shift. For instance, in the past year, the United Kingdom introduced the Electronic Trade Documents Act (ETDA) to provide legal support for electronic commercial documents, marking a significant milestone in the ongoing digital transformation of global trade that has historically relied heavily on cumbersome paper-based documentation.

E-invoicing represents another critical area of transformation within the realm of taxation. Countries around the world are actively driving initiatives to promote and implement e-invoicing systems. Latin America has emerged as a trailblazer in this regard, with countries like Chile, Brazil, and Mexico leading the charge. Meanwhile, India is rapidly advancing in the implementation of e-invoicing, and many other nations are either in the process of adopting or considering its integration into their tax frameworks. A recent Research and Markets report forecasts that the global e-invoicing market will soar to $35.9 billion by 2028, underscoring its profound impact on streamlining global trade processes.

Future is today: Tech-backed invoice management

E-invoicing goes beyond mere digital document exchange; it fundamentally transforms stakeholder interactions and enhances operational efficiencies. By enabling real-time reporting and simplifying the exchange of invoice data among business partners, e-invoicing leads to improved cash flows, error-free account reconciliations, fewer disputes, and strengthened buyer-seller relationships.

The convergence of e-invoicing with artificial intelligence (AI) represents a game-changing synergy for tax reporting and compliance. AI-driven automation can significantly enhance accuracy and regulatory adherence by automating invoicing processes and uncovering intricate patterns for informed decision-making. Moreover, AI-powered systems can streamline responses to common invoice inquiries, ranging from general customer queries to complex international billing requirements, thereby reducing manual efforts and optimising efficiency across diverse scenarios.

AI’s capabilities extend beyond process optimization to include fraud detection and transparency enhancement in financial management. By integrating e-invoicing with AI, businesses can effectively contribute to narrowing the $30 trillion global B2B liquidity gap, which disproportionately affects small businesses worldwide. Latin America serves as a compelling example of this transformation, with its pioneering e-invoicing initiatives catalysing credit flow and factoring growth in the region.

Pave the road for smart taxation

In an era characterised by borderless trade, the global e-commerce market continues to burgeon, projected to reach an estimated $6.3 trillion in 2024. E-commerce is instrumental in breaking down traditional trade barriers, and AI is poised to play a pivotal role in shaping discussions and innovations across various sectors, including tax reporting and compliance.

In summary, the integration of e-invoicing with AI presents a transformative opportunity for businesses venturing into global markets within the taxation domain. This convergence not only enhances operational efficiency and competitiveness but also empowers organisations to navigate complex tax regulations and mitigate risks associated with international expansion effectively. Ultimately, AI-driven innovations hold the key to unlocking new possibilities and driving sustainable growth in an increasingly interconnected and digitally driven global economy.

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