From Digital Services to Intelligent Governance: How Telangana Is Putting Citizens First
Exclusive Interview with Ravi Gupta, Executive Vice-Chairman and Director General, Centre for Good Governance, Government of Telangana
The next chapter of e-governance is moving beyond digitising services to making them more intelligent, responsive and citizen-centric.
Ravi Gupta, Executive Vice-Chairman and Director General, Centre for Good Governance, Government of Telangana, discusses how the state is leveraging AI, data and digital platforms to improve grievance redressal, strengthen welfare delivery and simplify citizen interactions.
He also outlines Telangana’s focus on open-source technologies, data privacy and secure AI infrastructure as it prepares for the future of governance.
Watch the full insightful interview:
