Improving sales for businesses through real-time conversation intelligence
As a contact center leader, if you are facing either or both of these challenges, it is time to bring in conversation intelligence…
Walk the talk: Customer service in India needs a cultural shift from the top
When CX is a gamechanger for business growth, what’s causing the experience disconnect? Well, leaders need to walk the talk.…
Health Tech company Mocero Health raises Rs 1.3 Cr in Seed Round led by Inflection Point Ventures
Health Tech Company Mocero Health has raised Seed Round led by Inflection Point Ventures (IPV).
Texas Instruments automates the purchasing experience with TI store APIs
New APIs give customers direct, convenient access to real-time inventory…
Great Learning to Upskill 700+ Employees of Wipro in Cybersecurity
Great Learning, a leading global edtech company for higher education and professional training, is now working with IT major Wipro…
o9 Solutions and Samsung SDS Bring the Full Power of o9’s Digital Brain Platform to a Wider Range of…
o9 Solutions, a leading enterprise AI software platform provider for transforming planning and decision-making, announced that it,…
Exterro to support discussions to accelerate digital forensic investigations at the 7th INTERPOL…
Exterro is gearing up to support the creation of a strong forensic expert network in India at the meet.
For a growing organisation, it is important to ensure the processes are in place, and the visibility…
Business always evolves, and the challenges of doing business in this new digital era have increased manifolds
NetApp Delivers Portfolio Innovations to Address Skyrocketing Energy Costs, Heightened…
The company commits to 50% intensity reduction of Scope 3 GHG emissions and science-aligned target for Scopes 1 and 2 by…
We need a holistic approach to cybersecurity for effective cyber threats management: Golok Kumar…
“While conceptualizing the service delivery mechanism for Passport Seva, we have always focused on transparency,…