5G download speed nearly 3 times faster than 4G in US
5G users in the US are experiencing the highest download speed in the world, approximately three times as fast as 4G users'…
WorkKey enabling Indian firms streamline workflows, boost productivity
The idea, says Varun Bhutani who is Managing Director at WorkKey, is to bring productivity enhancements to legacy workflow…
Correct workforce management can cut costs by 5-15%: Study
Over 90 per cent companies in India believe that accurate workforce management which includes, among other things, introducing…
CarDekho selects Rezo.AI to deliver superior Customer Experience
Rezo.AI, an AI-driven platform, to deliver personalised responses through WhatsApp automation
Cyber Peace Foundation, DSCI and Google organise workshop for law enforcement officers
Cyber Peace Foundation and Data Security Council of India, with the support of Google, have collaborated to design a capacity…
Umbrella Infocare bets big on increasing enterprises’ efficiency
Umbrella Infocare helps organisations achieve speed at scale by helping them in their cloud journey. The company started helping…
Digitisation leads to cost optimisation at Forbes Marshall: Dr Shantam Shukla, Lead Innovation…
Data Analytics, IoT and cloud has reined in costs incurred on materials, energy: Dr Shantam Shukla, Lead Innovation Officer,…
SAS is a Leader in the 2019 Gartner Magic Quadrant for Multi-channel Marketing Hubs
Marketers see personalisation as key to multi-channel marketing success. In response, MMH vendors are facilitating unified…
The Secrets of Delivering Exceptional Customer Experience
Customer needs, habits, buying propensity, satisfaction, financial risk appetite and other critical factors are all examples of…
The Forrester Wave™: Real-Time Interaction Management
In our 33-criterion evaluation of real-time interaction management (RTIM) providers, we identified the 12 most significant ones -…